Issa Asad Explains the Business Telecom Rules of 2017
With the digital age seemingly reaching greater heights with each passing year, we see more and more innovative changes in how we communicate. One would think that at the forefront of this technological revolution is the telecom sector.
However upon taking a closer look, we can easily spot telltale signs on how such a large industry has failed to adapt its pace to keep up with emerging technology that continues to innovate, develop, and change in greater and greater strides.
“One of the main flaws concerning is that the cornerstone of the telecom industry as we know it is their need to cling to an expensive system structured for yesterday’s world,” exclaimed Issa Asad Florida entrepreneur and businessman. Mr. Asad is the CEO of Q Link Wireless and Quadrant Holdings, located across South Florida. “Telephone lines, cell cites and satellites still carry the bulk of the task of connecting one person to another,” said Asad.
This results to unnecessary burdens that are ultimately passed on to the end user. Wider accessibility, advanced features and convenient transactions are some of the most important aspects that tech-savvy consumers of today value most.
Here, Issa Asad Explains the Business Telecom Rules of 2017:
Rule #1: Deliver More Options Reflective of Advancing Technology
If there is a defining characteristic that captures the essence of the telecommunications industry is the use of telephone numbers in order to connect one person to another. One of the options brought about by advancing technology that can maximize this feature is the arrival of applications that gives multiple access points to a singular and unique telephone number.
For example, there are numerous voice call apps offered that make life easier for the average person available for download. Plenty of these apps can be found as features to top social media sites and search engines. Others are stand-alone programs that can easily be installed in personal computers as well as mobile devices. Adopting this concept is vital step for that the telecom industry can take to remain relevant in today’s market. In a nutshell, multiple devices can make use of a single telephone number for customers. Phone to computer calls and vise versa can harness the power of the internet when traveling to a different country for example. Telecom providers can then use this concept to bolster other features such as security, convenience, and reach as part of their service.
Rule #2: Shift Towards Online Transactions
Gearing towards online transactions is another path that telecom companies can arrange to make it more convenient on their customers. The numbers regarding online transactions tell the tale. Fifty-one percent of banking is now done via the internet. A whopping seventy percent of the United States population turns toward online shopping when making purchases. Again, this has everything to do with convenience and efficiency. Shifting towards an online market is definitely one of the major telecom rules of 2017.
Think of a telecom company as a vast retail store in a sense that they are offering a wide range of product and services to customers. With such a wide range of choices, it falls to common sense to be able to showcase their company lineup in one convenient location. As e-commerce and online banking has shown, customers would rather have a website where you perform tasks such as finding pertinent information, paying bills, and getting technical support. Companies can then take advantage of this platform by extending extra services such as customizable subscriptions, monitoring data usage, and other services.